https://www.facebook.com/CrackerBarrel/posts/602887726427665
Dear Cracker Barrel Customer:
When we made the decision to remove and evaluate certain Duck Dynasty items, we
offended many of our loyal customers. Our intent was to avoid offending, but
that’s just what we’ve done.
You told us we made a mistake. And, you weren’t shy about it. You wrote, you
called and you took to social media to express your thoughts and feelings.
You flat out told us we were wrong.
We listened.
Today, we are putting all our Duck Dynasty products back in our stores.
And, we apologize for offending you.
We respect all individuals right to express their beliefs. We certainly did not
mean to have anyone think different.
We sincerely hope you will continue to be part of our Cracker Barrel family.
wow! That is fantastic news.
I guess they finally realized that the gay community is not their biggest customer base.
Now we call on them to discipline, or fire, the team who made the decision to go with the view points of the 2% queer population instead of their target market. Other retailers need to pay attention.
I sent them an email yesterday and told them how disappointed I was that they decided to take the wrong side of this issue considering that their stores are predominately in conservative states and towns, including mine. I told them that I would not patronize any of their stores, including the one in my town, if they went through with this.
That is why a business should know their customers. I very seriously doubt they have many gay customers since they are seen as the “hicks” place to eat. I’m sure these gay elitist wouldn’t want to be caught eating with “hicks”
Too late, they made their bed. Cracker Barrel caved to the Gay Gestapo.
Cracker Barrel woke up in time. Yes, gays have a right to speak, but so do Christians. The fact Cracker Barrel didn't 'get' this from the get go means their head office is filled with knee-jerk liberal elites. I suggest they go for a little more diversity - hire a conservative or two...
Perfectly reasonable and accomodative. Corporations are controversy-averse. They moved to avoid controversy, then reversed course when a greater one arose.
Hmmmm....in other words:
There is nothing in our core beliefs that caused us to stand up for ol’ Phil. We were intimidated by the very loud homosexual gestapo, and their accomplices in the media. We didn’t stop to think that it was wrong to throw the Robertson family under the bus - and that we should stand for what is right, no matter what the cost.
However, now that we have experienced the fallout, it woke us up. Seeing as the bottom line is our first concern, we will now “stand” with Phil Robertson and his family, and hope upon hope that you return to our restaurants.
Unapologetic, unambiguous, and appropriate.. It was a bonehead move, and the typical knee jerk reaction in the face of pressure from the left, because it has always worked in the past, except it isn’t the past..
They’re concept is Family Dining, and they should have assessed their own marketing strategy, and predetermined that their customer base is the very folks that made the Duck Dynasty programing successful, and is the very market that they had so far succeeded in attracting..
The recent blowback, and utter failure of the condemnation of Chick-Fil-A, under the idenical scenario, should have set the alarms off, but didn’t, and now they will face the consequences..
This may not have the catastrophic outcome that they would have surely experienced had they not so quickly reversed their mistake, but the jury is still out..
This does however, set the record for the future, for everyone on the Homosexual bandwagon, that they had better read the tea leaves of the TEA PARTY, before venturing out on this limb again..
“Cracker”?
I would be offended, if minutiae like that really offended me.
Oh my goodness, they must have caught holy hell from people.
IOW, they wet their finger an put it in the air.
But do you apologize for supporting child molesters?
They forgot to add the part where the entire management team was out to lunch or had their collective heads up their butts.
What part of “Old Country Store” image did they not associate with their clientele. Most of the time, when I used to go there, it was older folks.
They demonstrated principles I don’t share. It has hurt their pocket book now. They prove their principles can be bought... MINE CAN’T. I’ll never go back to *******Barrel. Others will forget but I won’t. It will matter to me but not them so I’ll just stick to my principles.
Is this fact or satire?
They finally realized their customer base wasn’t gay?
Cracker Barrel Family? Really? No, thanks, I have a real family, idiots.
For the record, I hate Cracker Barrel. Too dang noisy in there.
Dear Cracker Barrel:
Go stuff yourself. With crackers.
I will never enter your place again.