Reneau.
Anyone read an explanation why help couldn’t get to the driver in time?
I’ve called our sheriff’s department a few times over the years and you can usually hear the dispatcher typing information as you’re talking so the appropriate agency is receiving information at the same time. My Spidey senses tell me this heartless witch didn’t do that. I could be wrong. But I doubt it.
Wait till one central authority controls everyone’s health care decisions.
It was the Beyotch’s “last call” of her last day on the job.
No excuse.
Mot even an explanation.
When you can no longer be a good influence do everyone a favor and be a GOOD RIDDANCE!
I listened to the entire 22 minutes. Twice the dispatcher muted herself and when she returned to the line she was still giggling as she trailed off on her conversation with someone else.
Government customer service.
Throw her in jail. Find a reason.
She should be charged with negligent homicide.
Reneau.
Dispatcher on right
Most police are sadistic.
I wonder if they filter for that or teach it at the academy.
Aside from driving into deep water the biggest mistake this woman made was expecting the police to give a dam if she lived or died.
Save your self because the authorities will not unless it is safe and easy.
Anyone who is surprised by the conduct of the 911 operator is retarded.
Quicksand?
The family of the drowned woman should get some payback.
I listened to a few minutes of the audio. Wouldn’t surprise me if she gets a few death threats.
A 911 dispatcher is under a lot of stress, and one shouldn’t be quick to fault them for someone’s death. They’re doing what they can and dealing with emergencies like this has got to be depressing. I’ve worked around dispatchers, and in a large city there is a supervisor overseeing a bank of call takers, and another bank of dispatchers positioning resources to help. I don’t know about Fort Smith, but there had to have been other personnel interacting on this incident as it happened. The dispatcher has to have nerves of steel and can seem dispassionate. I wouldn’t want that job.
But this is why you should always carry something in your car that is easily accessible that is capable of breaking out a window to exit a car in water. Then hope you never have to use it.
I read a comment where someone listened to the whole tape and said the dispatcher did a great job up until the end. She had put in her notice and this was her last day. I’m not going to listen to it but I do take what that guy said into account.
Unbelievable ...
“Stevens was apologetic at times on the line with Reneau before her death.
“I couldn’t see it, ma’am, I’m sorry,” she said after the dispatcher admonished her not to “drive into water” next time.
“I don’t see how you didn’t see it,” Reneau said. “You had to go right over it, so …”
Audio captures Stevens’s growing fear as she says the water rose to her neck — and Reneau’s direction not long after to “shut up” and listen.
Approximately 22 minutes into the call, Stevens’s voice seems to come from underwater.”
Once when I was unemployed I looked into applying for a dispatcher’s job. The pay was about par with a full time job at a fast food restaurant or a supermarket. It’s not the kind of salary that is going to attract the cream of the crop.
Maybe the roads were flooded....