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McDonald's Takes 'Appropriate Action' After Employee Refused to Serve Uniformed Police Officer
Richmond Times-Dispatch ^ | Jul 18, 2017 | Bill Lukitsch

Posted on 07/21/2017 1:05:01 PM PDT by nickcarraway

An on-duty officer with the Virginia Department of Game and Inland Fisheries says he was denied service at a McDonald’s restaurant in Henrico County because of his profession, prompting the owner to take what was described as “appropriate action” to resolve the situation.

Scott Naff, a 25-year law enforcement veteran, was apparently not given his food after he paid for it because the employee in the drive-thru allegedly refused to serve police. The event was first broadcast online late Thursday through the officer’s wife, whose Facebook post had received more than 2,000 comments and 3,500 shares by Monday.

The officer said Tuesday that he was not able to talk about the incident, but his wife spoke on his behalf.

Cathy Naff, the officer’s wife, said the post was initially meant to be shared among a group of supportive friends, and she had no idea it would garner such attention.

Freda Thornton, the franchise owner, said in a statement Tuesday that her restaurants are dedicated to serving all customers, “including all authority figures who protect our wildlife and natural resources.”

“We regret this situation as it goes against our standards of providing a welcoming experience to everyone, and we have taken the appropriate action to resolve this situation,” Thornton said in the statement.

A spokeswoman declined to specify what actions were taken or provide further comment.

Cathy Naff said in her original Facebook post that her husband was on break about 7 p.m. Thursday when he pulled into the McDonald’s drive-thru at 8210 Brook Road. After ordering his food, Cathy Naff said, the employee told him, “I ain’t serving no police,” and closed the service window.

Her husband was served several minutes later by another employee, Cathy Naff said, but she said she was “shocked” to learn of the encounter. The couple notified the McDonald’s corporate office and the franchise owner of what transpired, she said.

When asked whether McDonald’s actions were satisfactory, Cathy Naff said there is no satisfaction in seeing someone lose a job. She added that the issue could likely be prevented from recurring through adequate customer training practices.

“This situation is about how a law enforcement officer was treated by an employee of a local establishment who should have been trained by their employer and properly supervised on how to treat their customers,” she said. “My husband is one of the great guys and would have never treated this young man disrespectfully.”


TOPICS: Business/Economy; Culture/Society; Extended News; US: Virginia
KEYWORDS: leo; mcdonalds; police; punks; thugculture; virginia
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1 posted on 07/21/2017 1:05:01 PM PDT by nickcarraway
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To: nickcarraway

Want to bet the perp was not a Caucasian? Hope he or she was “well-disciplined” - as in fired.


2 posted on 07/21/2017 1:08:24 PM PDT by JME_FAN
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To: nickcarraway

That’s a career builder right there. “ I got fired from McDonalds.”


3 posted on 07/21/2017 1:08:28 PM PDT by PJBankard
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To: PJBankard

Under the Bamster, the clerk would’ve been promoted to Assistant Deupty Secretary of the Interior.


4 posted on 07/21/2017 1:14:37 PM PDT by grey_whiskers (The opinions are solely those of the author and are subject to change without notice.)
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To: JME_FAN

Yeah, the grammar seems suggestive of who said it.
And the idiot refused this guy WHO IS NOT EVEN A REGULAR COP.
Next they’ll be refusing to serve ANYBODY in any uniform - meter maids, bus drivers, etc.


5 posted on 07/21/2017 1:16:10 PM PDT by GnuThere
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To: JME_FAN

The use of the word “ain’t” is a tip off.


6 posted on 07/21/2017 1:16:49 PM PDT by BunnySlippers
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To: JME_FAN

From the news article, the employee told him [Virginia Conservation Police Lieutenant Scott Naff], “I ain’t serving no police.”


7 posted on 07/21/2017 1:20:01 PM PDT by Carl Vehse
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To: PJBankard

That’s a career builder right there. “ I got fired from McDonalds.”


yup


8 posted on 07/21/2017 1:20:15 PM PDT by samtheman (As an oil exporter, why would the Russians prefer Trump to Hillary? (Get it or be stupid.))
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To: PJBankard
"That’s a career builder right there. “ I got fired from McDonalds, for not serving a cop.”

Works for a job applicant as roadie for a rap group!

9 posted on 07/21/2017 1:21:49 PM PDT by JimRed ( TERM LIMITS, NOW! Building the Wall! TRUTH is the new HATE SPEECH.)
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To: nickcarraway

Drive-Thru Lives Matter!


10 posted on 07/21/2017 1:23:27 PM PDT by Two Kids' Dad (((( The "Russia collusion" clowns make the worst birthers look perfectly reasonable. ))))
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To: nickcarraway

I was in a McDonalds right behind some uniformed LEOs. Got my stuff to go and later discovered it was not edible. I think I got their order.

Called corporate who connected me with the franchise who claimed nobody at their store would ever do that. Then they sent me - are you ready - a drink coupon! LOL for a $7.00 order.

I called her back to tell her what she could do with her coupon and she said she made a mistake, she thought she sent me some kind of meal coupon. It was only good at her franchise. Like I’d ever go back there again.

Haven’t been in a McDonalds since then. 4 years or more. Discovered the biscuits and cold slaw at Kentucky Fried Chicken.


11 posted on 07/21/2017 1:25:48 PM PDT by ladyjane
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To: nickcarraway

He dindu no McNuffin aint servin
no po po. Know what I’m sayin ?


12 posted on 07/21/2017 1:25:58 PM PDT by tflabo
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To: GnuThere

Next they’ll be refusing to serve ANYBODY in any uniform
= = =

Hooter’s uniform????


13 posted on 07/21/2017 1:27:43 PM PDT by Scrambler Bob (Brought to you from Turtle Island, otherwise known as 'So-Called North America')
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To: nickcarraway

See what $15/hour wages gets you? /sarc


14 posted on 07/21/2017 1:29:55 PM PDT by llevrok (A group of baboons is called a "congress." Just sayin' .....)
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To: nickcarraway

Mrs. Naff is a classy, compassionate woman with good values.


15 posted on 07/21/2017 1:31:55 PM PDT by DLfromthedesert
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To: JimRed

“That’s a career builder right there. “ I got fired from McDonalds, for not serving a cop.”
Works for a job applicant as roadie for a rap group!

Or next gen CNN reporter.


16 posted on 07/21/2017 1:32:26 PM PDT by Pravious
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To: PJBankard
That’s a career builder right there. “ I got fired from McDonalds.”

I did too. The scumbag manager was after a gal that I was dating who was on the crew. I got watched like a hawk for a reason to drop me. I went on to the Marine Corps and then to a 20 year career in IT.

17 posted on 07/21/2017 1:35:58 PM PDT by Riley (The Fourth Estate is the Fifth Column.)
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To: JME_FAN

Hope he or she was “well-disciplined” - as in fired.....That is what he was hoping for.


18 posted on 07/21/2017 1:36:59 PM PDT by Safetgiver (Islam makes barbarism look genteel.)
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To: nickcarraway

“Appopriate action” might only mean a wink and a smirk.


19 posted on 07/21/2017 1:37:35 PM PDT by lee martell
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To: nickcarraway
Cathy Naff said there is no satisfaction in seeing someone lose a job. She added that the issue could likely be prevented from recurring through adequate customer training practices.

That right there is Bolshevik, all the training in the world won't stop a self righteous cretin from doing what they want, obviously this child grew up being told that they had the right to do whatever they want because they were special!

20 posted on 07/21/2017 1:38:48 PM PDT by Mastador1 (I'll take a bad dog over a good politician any day!)
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