Bank of America to Pay a Couple $1M for Automated Calls

dakotafinancialnews ^ | December 13th, 2014 | Jennifer Langley

[Hostage]

$1 million was not enough; judge should have tripled that sum and forwarded the case for criminal prosecution.

[Drew68]

COOL! Pay off your house by stop paying the mortgage!

No kidding. I'd put up with four years of harassing phone calls after I stopped paying my bills for a million bucks.

[aMorePerfectUnion]

Someone, please anyone, Sue Rachel at Card Holder Services!

I suspect they are the largest robo spam callers on the planet. They should be in jail or Gitmo.

[fatnotlazy]

I don't know who's right or wrong in all this, but there are quote a few businesses that browbeat customers or potential customers with annoying and harassing phone calls even though it's against the law. I used to have a problem with Verizon which wanted to sell me its internet, phone and TV package. They even sent salespeople to my house. I finally had to tell Verizon that if the calls and visits didn't stop, I would take the company to court. Verizon finally got the message.

Depending on the type of cell phone you have, you may be able to block calls from a particular number. My smartphone has an app called Mr. Number Block, which can be programmed to disconnect or send to voice mail calls from whatever number is programmed into the app. There are other apps which work the same way. You can also block calls from numbers that show up on Caller ID as “Private” or “Unknown.” The app works very well.

[Delta 21]

She should sue her plastic surgeon. She has a case.

[Don W]

In the second article, further information is revealed that BofA unilaterally altered the payment structure and effectively DOUBLED the payment from $1400 to $2800 per month. They did this by altering the insurance requirements. On a $180k house, that's a pretty steep hill to start with. Doubling the payment? Come on already.

[Alberta's Child]

Your case isn’t even the same as theirs. The Federal case they pursued involved debt collection practices, which are covered by a law that probably wouldn’t apply in your case. The other Federal statute referenced in this case (a Federal telecommunications law) might apply, though.

[Dr. Bogus Pachysandra]

““Rachelle from Credit Card Services.”

I get calls from her too! And I’m in Ohio!

[CodeToad]

“Deadbeats of the world unite!”

Actually, BoA is the deadbeat. Instead of using legal and civil actions at their disposal as a competent business person should do, they stalked and harassed someone. That is illegal.

[MarineMom613]

Hmmph! After having trouble making payments on my mortgage, they refused the 3rd payment (missed 2) and sent me into refinance of mortgage (or something like that) Took me over a year to finally get a new mortgage after getting my senators office involved. My 30 yr mortgage with over 100 grand equity, was refinanced into a new 50 year mortgage with barely 30,000 in equity. Chase btw.

[Gaffer]

Tampa Bay paper....second home...son a broker...it just gets better don’t it. IIRC, back during this time 2009 IIRC, there was some hoodoo about banks not getting the documentation straight on loans and how all kinds of mischief could be had, given the right knowledge. Something about not having original signed paperwork on assumed mortgages and such..

Not saying this is the case here, but it has the earmarks of it.

[Gaffer]

I’d sure like to get my hands on that b!tch.....I’d wring her a new tune, for sure....

[Kickass Conservative]

Step One, pay your Mortgage.

Step Two, ignore Step One and change your Phone Number.

Step Three, ignore Steps One and Two and get ONE MILLION DOLLARS!

Is this a great Country or what?

[2CAVTrooper]

IMO, 75% of the fines paid for violations of the “Do Not Call Registry” should go to those who file the complaints unlike the current standard where 100% goes to the government.

[Drew68]

further information is revealed that BofA unilaterally altered the payment structure and effectively DOUBLED the payment from $1400 to $2800 per month. They did this by altering the insurance requirements.

OK, that's screwed-up.

If that happened to me, I wouldn't be able to make my mortgage payments either.

[Foolsgold]

[fso301]

I've heard people talk about debt collectors calling multiple times per day as if the collector expects the money to suddenly appear when there was none 3 hours earlier.

I wonder if a big class action will result from this?

[sparklite2]

Get a phone that has call blocking. My Panasonic put an end to Rachel.

[sparklite2]

I see what you did there. LOL

[HereInTheHeartland]

The parasites hit the jackpot.
Poor babies were upset they they received 700 calls over 4 years. Pay your debts and people won’t call.