Ditto that from me. I don't buy the argument that "the system was overloaded." The producers knew how many calls to expect, and they should have been prepared for it if they didn't want to face accusations that the show is rigged. Ruben was obviously anointed to win from day one, and it didn't matter that Clay has about 100 times more talent.
My wife is a professional singer with perfect pitch, and Ruben made her squint with pain, he went off-key so often. Even during his victory song, he was so far off, he would have needed a pack of bloodhounds to find his way back. I would have been willing to cut him some slack due to the emotion of the moment, except he'd sung it off-key the night before, too. It reminded me of last year, when Kelly Clarkson got too choked up to sing and Nicky McKibben "helpfully" stepped in and sang a few lines. Sounded like someone strangling a cockatoo.