[fooman]

They have a legitimate beef over this. The process needs to be improved....

[L,TOWM]

See post #26; apparently my information is out of date and you all can stop praying to me on Sundays. ;-)

And yes, it was a legitimate beef which (as usual) we have corrected without a lot of fanfare. Something about this country that leads us to do the decent thing eventually with a lot of coercion. Funny thing, that.