[doosee]

Demming extremism...
good stuff, but often misused and abused.


In regard to Six Sigma, you are on the money. There are only so many problems where multiple regression and Chi Square are going to be applicable. I know one company that trained about 100 black belts and then upper mgt. got mad that they were sitting around waiting for projects. Over hyped process improvement mythology.

[mitchbert]

There are only so many problems where multiple regression and Chi Square are going to be applicable

Correct. Yet establishing a simple methodology that demands facts supported by data as opposed to gut feel, that attempts to focus on the costs of poor quality, thereby fixing business processes so they don't fail in the first place, is something that can be transplanted into any business very effectively.

Six Sigma provides a road map for this. Not every problem needs to have a master statistician overseeing its' analysis. In a transactional environment, it's amazing how much can be gained by simply applying the fundamental principles and simply adjusting your SOP's.

By the way, are any of you familiar with the Stat-A-Pult?

:-)