I was at a Cub grocery store and encountered a male Somali clerk who was directing expressions of outright hostility toward the customers. I'm used to indifferent cashiers at stores. Thats OK, but this dude took the cake. It was clear he had no previous models of how to cooperate with other people in an orderly society or any experience with a work environment at all.
Yep, in Manhattan, I have run into some real winners at the Post Office, the DMV and the library. Dim bulbs with nasty, hostile attitudes (toward everyone, but particularly whites). Once, at the 34th street Motor Vehicles, one was playing rap on a boom box so loud -- right there on the counter -- that me and all the other customers at her window couldn't even hear ourselves over that garbage, and had to yell back and forth to communicate. Of course, she refused to turn the blasted thing off, or even turn it down. The supervisor on site did nothing.
And your assertion is based upon what?
And let's go one better - how would you solve this "problem?"