[LadyX]

Last summer when Rosa had asked me to pray for her son, we exchanged names and phone numbers.
I just called her and spoke with her, and she is doing all right.
She is already 65, and plans to retire in the Spring anyway, so that should resolve any vulnerability.

I made it clear I would be glad to make a formal complaint against the woman as a patient in the act of having blood drawn, now or whenever Rosa wanted that.

Having been a Department Secretary in a major hospital, believe me, I am not intimidated by anyone in something like this, where there is blatant unprofessionalism and needless hurt.
Rosa said she is like this with everyone, and has had a number of family problems, at the same time saying that, of course, is no excuse.

She now has both my phone numbers in case she changes her mind and needs help.

[WVNan]

You are always rescuing people Lady. Do you realize that you just became an umbrella for Rosa? Those are nice to have in case of rain. ((((hugs))))

[Aquamarine]

Rosa said she is like this with everyone, and has had a number of family problems,

Well if that was a legitimate excuse we could all go around wreaking havoc.