[yukong]

Hey, at least he got a real live person. Whenever I call a government agency, I usually get the "for directions in English please press *... for directions in Spanish please press #....if you are calling ... please press 1, if you are calling.... please press 2 Maybe that is what made him mad. He couldn't decide what number to press.

[yukong]

Sorry for the bold. Don't know how I did that.