So they KNOW how much they're hated?
It was upsetting to staff members. ... These are just people trying to do their job."
So were the guards at Treblinka.
"We're certainly aware that some people don't like what we do,"
I can't imagine THAT! People don't like being robbed??!!
"People shouldn't have to be afraid to come to work,"
On the contrary, they SHOULD, if their "job" involves stealing money from people in the name of the State.