I haven't eaten in one of their burger joints in years for my own reason(s); however, in all fairness to McD's?
The problems Kalinowski describes afflicting McDonald's are a cancer upon this entire nation, effecting businesses of all kinds.
Anyone owning/operating or managing a business knows we're in some deep kimchee on the subject of, "Present quality of employee(s)."
McDonalds must hire the people each community produces -- like all bussinesses must -- & then, TRY to work with what they've got.
Lousy parents (if there're any parents a'tall) &/or parenting, a pop generation influence on what is & isn't "cool" (visa-vi television) combines with a public school system which has succeeded in placing a "I'm right & you're wrong" attitude deep into the little monter's heads so they "feel good" about themselves have produced millions upon millions of stupid, lazy dolts.
The truth of this horrible condition we're in is manifesting in this guy's gripes; &, by God McDonald's can do little about that.
NOT for the $5.00 p/hr wage those jobs merit, anyway.
It's really no more than a simple case of "crap in, crap out."
...& now all the cultural sloppiness comes home to roost.
Catch this friend--10 yrs. ago when I lived in the far West suburbs of Chicago--where I assume most of the money in Illinois is located--McDonalds was offering $8/hr. They couldn't get any spoiled brats or wealthy seniors to fill their positions.
However, the level of inefficiency in the so-called fast food industry gives a whole new meaning to the term "fast food!" Were I pressed for time, I wouldn't consider going to any of them.
Ding ! Ding ! Ding ! We have a winner.
BUMP