On the other hand, I've never had luck finding a Home Depot employee that I could bother with with a question, but maybe feds have enough time (on the clock) to solve that problem.
Sometimes I have to wait a few minutes but that is because they are helping another customer with his questions. On the whole, I find them trying to be very helpful.
I work part time at Home Depot. Worked an eight hour shift today, as a matter of fact. What's your question?