I've been here for a rather long while, brought in qa large number of memnbers, through the years, supported this site, and have helped many other " webbies " learn how to navigate and contribute.
From what I have seen, many computer people, are also having a problem with the loading speed. They weren't told to get a better ISP , nor denigrated for their method of accessing FR.
While the " tweakings " and fixings are , thus far, a big improvement, and I thank John Robinson for that, if no one had complained, nothing would have been done.
by Bob LeducTHIS is my concern. WHO KNOWS how many lurkers and newbies will leave in frustration.
"Remember the Coca Cola marketing disaster a few years ago?
They tried to switch Coke drinkers to New Coke. It didn't work. Fortunately, the company quickly recognized the problem and had the resources to recover fast. Their follow up research revealed that only 1 unhappy customer in 50 takes time to complain. The other 49 just quietly switch brands..."
Fortunately, we have a lot of veteran FReepers who are not afraid to SQUAWK when there is a problem.
And, perhaps even MORE fortunately, John Robinson seems to be a fast learner! ;)