There you go folks, that's the official Microsoft position - coming from a Microsoft employee - on customers with negative comments.
FYI, Bushy, I'm a licensed, paying Microsoft customer who was fine with Win 3.1, Win 98, and - currently - with his Win 2000 and MS Office products. But I draw the line with the Win XP authentication model. It's not worth two seconds of my down time to support such a piss poor concept.
I've got nothing bad to say about Bill Gates, and it wouldn't bother me in the least to see Microsoft double its earnings tomorrow. But seeing them employ mindless internet surfing drones like yourself to harass and ridicule legitimate criticism of their products just makes me wanna puke. I'll never understand such paranoid desperation in the face of such unprecedented success.