Free Republic
Browse · Search
News/Activism
Topics · Post Article

Skip to comments.

HP customers furious over missing XP recovery disks - If you break it, buy another one...
Silicon.com ^ | Thursday 10th January 2002 12:43pm | Sally Watson

Posted on 01/10/2002 6:46:47 AM PST by colette_g

click here to read article


Navigation: use the links below to view more comments.
first previous 1-20 ... 161-180181-200201-220221-224 next last
To: Poohbah
IF Mr. Hewlitt or Mr. Packard were still alive, this sort of crap never would have been allowed to happen.

If Mr. Hewlett or Mr. Packard were still alive, you woudln't be witnessing the cluster f*** of a so-called merge with Compaq in the works either!

Attention HP Board of Directors: FIRE THAT DUMB B**CH CARLY FIORINA!!!!

201 posted on 01/10/2002 7:49:24 PM PST by usconservative
[ Post Reply | Private Reply | To 30 | View Replies]

To: Stentor
"I installed XP for the kid of a friend. No more Visioneer One Touch scanner. The Microsoft spammers around here are about to make me puke."

My Konica Q-Mini digital camera hasn't had TWAIN support since Win95 (even Win98 isn't supported). Yet, the exact same camera (except for the trim and the ID bits the camera's firmware sends the driver), when sold under the Canon Powershot 350 badge, has NT support.

Who should I haul before the tribunal for this Great Injustice? Bill Gates, I presume?

If your stomach is so weak that you can't control it when confronted by the fact that no company can be expected to maintain endless driver support for third party hardware unsupported by the OEM vendor, then I suggest you find yourself a less stressful line of work.

I'm thinking "buggy whip salesman", or maybe "Get a Horse!" bumpersticker print shop.

202 posted on 01/10/2002 7:49:42 PM PST by Don Joe
[ Post Reply | Private Reply | To 193 | View Replies]

To: Stentor
"Assuming MS has served this purpose, 'it's time for them to go.'"

And they are. They're going all over Linux and Mac OS even as we speak.

203 posted on 01/10/2002 7:53:57 PM PST by Don Joe
[ Post Reply | Private Reply | To 196 | View Replies]

To: Harrison Bergeron
The goofy Gateway CEO meeting with the talking cow (with a man's voice btw, what's up with that?)

Most people don't speak cow?

204 posted on 01/10/2002 7:57:54 PM PST by cidrasm
[ Post Reply | Private Reply | To 100 | View Replies]

To: B Knotts
Even tough every system they bought had a legal, licensed copy of WinNT, it wasn't transferable to another system (by the agreement)! They had to go to MS and buy roughly 1500 (tranferable) corporate licenses of Windows NT Workstation!

You make an excellent argument for migrating to Linux.

I'm no huge fan of MS corportate policy or licensing, but you mananged to make a statement here makes no sense at all. You know that there are 1500 workstations, and nothing else...

Think about the business costs for a company with 1500 employees in a switch-over to a new OS, with a new look and feel, and all new apps... The cost in loss of productive time would be astounding! Then you need to know what applications the company needs. In many cases, no Linux application exists that can take the place of some of these canned apps. So now the company will have the added costs of paying to port over applications. It wouldn't be cheap...

Before making a statement like that you need to know what line of business the company is in. In this case, it's a hospital, and the costs would be enourmous...

I don't mean to be chiding you, but tech people have a tendnacy to make these sweeping statements, without knowing what the real costs involved would be. I used to make the same mistake, until I learned about something called "the business cost." Remember that unless you've got a company like EDS, which sells computer time, the IT/IS department is like the "black hole of Calcutta" to the beancounters. They keep shoveling money in, and get no direct return on their investment. Of course, most of the companies business is highly reliant on computers, but they don't generate revenue directly. Making a change like migrating to Linux would disrupt business like you wouldn't believe!

Mark

205 posted on 01/10/2002 8:00:57 PM PST by MarkL
[ Post Reply | Private Reply | To 156 | View Replies]

To: cidrasm
"Most people don't speak cow?"

Maybe next year he'll wear a fez and talk turkey.

206 posted on 01/10/2002 8:01:01 PM PST by Don Joe
[ Post Reply | Private Reply | To 204 | View Replies]

Comment #207 Removed by Moderator

To: Cyman
I was always fairly satisfied with my treatment. But in the last year I have had trouble with numerous vendors including IBM, SuperMicro, TigerDirect, Aberdeen, and Dell to name a few. I think this is a trend that is here to stay

Add Compaq to the list. Over the last 3 years we've bought 12 desktops and probably 15 laptops and most recently 3 new servers.

The server we bought in March had a drive failure in August. I called Compaq at 3:00 PM and ordered the drive, which they assured me would be overnighted. Next morning, no drive. I call them and they say, oops sorry, maybe tomorrow. The kicker is that Compaq has a parts depot within 2 miles of our office, that had the drives. But since we had not bought 'compaq care' we weren't elgible for a depot drive. 2 hours of screaming produced the drive.

3 weeks later a power supply failed on a server only 4 days out of the box. Call to Compaq, sorry we're out of those, we'll try to get you one from one of our vendors. I asked if they had any new servers in the warehouse. Of course they did, I told them they should start taking them apart.

That was when we started buying Thinkpads.

208 posted on 01/10/2002 8:10:41 PM PST by TC Rider
[ Post Reply | Private Reply | To 195 | View Replies]

To: Leroy S. Mort
Actually .... you're right BUT I'm getting lazy in my old age
209 posted on 01/10/2002 8:23:33 PM PST by clamper1797
[ Post Reply | Private Reply | To 181 | View Replies]

To: mercy
Now I'm sticking with Corel for the same probably useless reasons. It's not a perfect world. So what.

Sounds like we're on the same page. I bought a new P4 Dell last summer. It came with a coupon for XP. I installed it without a hitch and it works fine for me. I still like Corel - just seems like a better product for me.

210 posted on 01/10/2002 8:44:06 PM PST by centexan
[ Post Reply | Private Reply | To 77 | View Replies]

To: Don Joe
Let me guess: you live(d) in Boca, your life was going just fine until whatsisname died in that plane crash in Dallas before they had wind-shear warning systems, and instead of blaming Big Blue for dropping the ball at that point, you blame Uncle Bill???

No in fact I live in LA and my life is just fine period.

I blame nether big blue or Bill Gates for anything.

Bill Gates is nether God or Satan he just a guy that makes software some good some not so good.

But if you think Bill Gates and THE MAIN REASON for the PC boom then AL Gore invented the Internet.

I have purchased Microsoft products for years and think there just fine.

But if some one buys a computer and a OS you should get a copy of the OS in case you need to reinstall it.

And that OS should allow you to upgrade your hardware and not balk because the OS's copy protect thinks your bootlegging it on to a new system.

And an OS sure as hell should not lock out other competing app

Look it a free world and anyone can buy and use anything they want to buy.

But my option Microsoft's XP adds very little of benefit to the end user but a lot to Microsoft benefit...

I get the impression your option is any thing that anything Microsoft want to sell is the great thing since sliced bread an Bill Gates is a god, if that is your option, I disagree.......

So let the market decide

211 posted on 01/10/2002 10:24:40 PM PST by tophat9000
[ Post Reply | Private Reply | To 198 | View Replies]

To: tophat9000
Darn, I bumped the post button before that last post was ready
212 posted on 01/10/2002 10:29:28 PM PST by tophat9000
[ Post Reply | Private Reply | To 211 | View Replies]

To: SamAdams76;tophat9000
Well, DUH! If your friends RTFM, or even ran the XP compatibility wizard, they wouldn't have had to tear their hair out. It is a well known fact that drivers and software compatible with Win98 and before need to be upgraded for XP, because XP is a BRAND NEW operating system that is not necessarily backwards compatible with the drivers and software from previous systems.

Your friends are like most people. They are too damned impatient to take a few extra minutes to do things right. That's why there are millions of VCRs out there with the date flashing. Then when things go wrong, they quickly blame the manufacturer. Computers are very sophisticated devices and they require a little knowledge and patience.

############################################################################################################

First Microsoft DOS built itself on the back of the IBM hardware and it's software apps base.

Microsoft DOS didn't make it big by porting is OS to other hardware platform did they?

The formula in the PC boom was Microsoft software (DOS) IBM firmware(BIOS) & Intel hardware(X86 cpu) and IBM was the big boy that made the PC the standard.

Other then back engineer the IBM bios with small changes so they could win in court that they were not violating IBM's copyright (The fact that IBM was the big bad guy at the time is,in my opinion, the reason they lost)

Did Bill Gates cry over this.. Hell no..(nor should he) The IBM BIOS his OS ran on had become public domain by court order.

Unless this happen there would be no Compaq, Corona, or any other IBM clones for his non-exclusively licensed OS to run on.

Now he could have try to port his OS to other hardware platform but then he would not have that nice big base of app for IBM to run.

Microsoft is in the place it is today in good part because IBM's BIOS was "pirated" and the court let it stand.

##############################################################################################


If only more people understood these two points.

Bravo!

213 posted on 01/10/2002 11:00:46 PM PST by PFKEY
[ Post Reply | Private Reply | To 177 | View Replies]

To: tophat9000
"I get the impression your option is any thing that anything Microsoft want to sell is the great thing since sliced bread an Bill Gates is a god, if that is your option, I disagree......."

I'll simply say that I am being incorrectly characterized by that gibberish.

214 posted on 01/10/2002 11:05:15 PM PST by Don Joe
[ Post Reply | Private Reply | To 211 | View Replies]

To: Publius6961
Upgrades is the heart of the matter. Hell 50% of upgrades to Windows 98 fail and require some re-installation of Windows 98/Office 2000. Without recovery disks I would basically never be able to try an upgrade without expecting to spend a couple of days in the blue.

Carly was a PC hire from a failed company and will definitely take Hp back to the garage from which it sprang. Unfortunately, this time the garage will contain no entrepeneurs.

215 posted on 01/10/2002 11:12:38 PM PST by Righty1
[ Post Reply | Private Reply | To 8 | View Replies]

To: Don Joe
Gee, folks, it isn't that hard. I am not an expert but have been building my own computers for a year now. I put XP-Pro on a box I built myself from a new mobo and processor and older parts. I RTFM and downloaded patches/drivers first. Took me two leisurely days to get it set up (about the same time it took me for WinME which required about the same number of patches). XP recognized my scanner and CD-RW immediately. My games play great. Seven weeks now, no crashes. Not one. Nada.
216 posted on 01/10/2002 11:57:39 PM PST by SurferDoc
[ Post Reply | Private Reply | To 202 | View Replies]

To: Don Joe
I've purchased near twenty Dell computers. They all came with the OS installation CDs and the installation CDs for Office (home, small business and professional). All of my Dells have come with the CDs for every preinstalled piece of software that came with the computer including drivers. No exceptions.

My newest Dell is a dual 2.0 GHz P4 and it came with a full Win2k installation CD (it is now called a "Reinstallation CD W2K + SP2"). The CD is not an image. It is the full installation CD. The CD key is on the case of the computer (and has been for the last several machines).

217 posted on 01/11/2002 12:12:49 AM PST by DB
[ Post Reply | Private Reply | To 42 | View Replies]

To: justin4bush
Good. I'm glad that at least one company (and one I plan to buy a top-of-the-line laptop from) is being ethical about its sales practices.
218 posted on 01/11/2002 4:11:16 AM PST by ShadowAce
[ Post Reply | Private Reply | To 163 | View Replies]

To: MarkL
You're only looking at the short-term costs. Long-term costs are important, too.

And, due to Microsft's asinine policies, the hospital in your example is wasting lots of money and man-hours doing unnecessary work.

You should consider the amount of time and money spent on:

These are non-trivial costs, but they always seem to get overlooked by Microsoft advocates.

You can migrate gradually, you know, which will spread migration costs over a long period of time.

See this article from CIO Magazine:

How to run a Microsoft-free shop

219 posted on 01/11/2002 4:22:50 AM PST by B Knotts
[ Post Reply | Private Reply | To 205 | View Replies]

To: Don Joe
Your clever and have a golden keyboard but your still a spammer.
220 posted on 01/11/2002 9:22:07 AM PST by Stentor
[ Post Reply | Private Reply | To 202 | View Replies]


Navigation: use the links below to view more comments.
first previous 1-20 ... 161-180181-200201-220221-224 next last

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
News/Activism
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson