Here's a re-post of the the very prompt and personalized response I received to my email to the Dept. of Transportation. I am very surprised and very appreciative. You'll see a copy of my email to Sen. Hutchinson with cc's to a bunch of others on the link above from Amore. Please note the contact info contained in the response and take action:
__________
This is our first public use of new Email software. Please contact us at ntlfeedback@ntl.bts.gov if you note any problems. We appreciate your patience. Response (*Reference Staff [pg] ) - 12/30/2001 11:42 AM Thank you for writing to the National Transportation Library (NTL) with your comments and concerns. It is clear that you have very strong feelings about the issue of qualifications for airport security screeners as well as the Department of Transportation's handling of this matter. I also understand that you do not currently feel safe about flying.
As a member of the NTL Reference Staff, I can tell you the following:
All messages concerning airport security, as well as all other messages concerning the events of 9/11 and their aftermath, are being forwarded to the FAA for their review. Every piece of e-mail the NTL receives is read by an NTL staff member, and each and every comment, question and suggestion is promptly noted. Additionally, a report is sent to DOT executive staff each day regarding what has been read. Please know that you have been heard.
Should want to contact President George W. Bush, the e-mail address is:
president@whitehouse.gov
Additional White House contact information is located at: http://www.whitehouse.gov/contact/ (Not a US DOT site)
Questions concerning issues falling within the purview of the Transportation Security Administration can also be directed to Ms. Mirian Edwards, either by email or FAX. email: mirian.edwards@ost.dot.gov
FAX: (202) 366-1312 Attention: Mirian Edwards
You may write to Mr. John Magaw directly at this email address:
john.magaw@ost.dot.gov
Should you also want to contact the FAA directly, the following information was made available on Friday, 21 September 2001 for contact concerning issues emanating from the terrorist acts of 9/11:
The new e-mail address is 9-awa-tellfaa@faa.gov . The fax number is 202-267-5091.
The telephone number, which will be staffed Mondays - Fridays, 8:30 A.M. until 5:00 P.M. Eastern Time, is 1-866-289-9673. If at all possible, please use e-mail or fax.
Additionally, you may contact U.S. Transportation Secretary Mineta directly, by email, telephone, FAX, or regular US Mail. Contact information is:
The Honorable Norman Y. Mineta
Department of Transportation
Office of the Secretary
400 Seventh Street, SW
Washington, DC 20590
email: Norman.Mineta@ost.dot.gov
Telephone: 202-366-1111
FAX: (202) 366-7202
(NOTE: Because of the current crisis situation, your best option for a prompt reply is to call, email or FAX instead of sending a letter.)
For your reference, we are keeping people informed as to new developments via our Frequently Asked Questions page at: http://ntl.bts.gov/faq
FAA's faq site can be found at:
http://www.faa.gov/apa/faq/pr_faq.htm
Thank you again for contacting the National Transportation Library, and for your concern during this difficult time. I regret that you are so upset.
Sincerely,
National Transportation Library
NTL Reference Staff
____________________________________________________
To contact us again concerning this matter, please *reply* to this email. To offer feedback on our reference service, please *forward* this message with your comments to us at:
ntlfeedback@ntl.bts.gov
In either case, please retain the bracketed number shown in the Subject line. Thank you.
____________________________________________________