As far as I can determine, nobody is out service, just need to change the settings in their computer/router/ modem setup to reflect the changes to xxx@attbi.com and so on down the line... for dhcp settings and so on... all is available at the support site.
That may be true where you are, but in Lombard (near Chicago), the cablemodem service is completely dead.
If it's still dead tomorrow morning, I'm going shopping for a DLS connection and a satellite system, and AT&T is never going to get another penny from me. I'm furious at them for using their 850,000 customers as pawns in their "battle" with Excite.
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