I'll bet it reduced revenue at the test locations, also. I would walk out before complying with this intrusion. Why don't they take a lock of hair so they can profile the customer's DNA?
I agree with your comment, HighWheeler. A friend of mine complained the other day that he had gone to open a bank account and they were requiring thumbprinting. He walked right out. Unfortunately, he and the fellow in this article, are exceptions.
I find it so irritating to have my stand on privacy protection met with the response, "If you have nothing to hide, you have nothing to worry about." As if THAT were the issue!
Thanks for the ping and hi! :)