[TopQuark]

Whether we always agree and like it or not, we are a nation of laws. When you send a package through Mailboxes, etc., you hire them to be your agent. They, in turn, hire UPS to be their agent. So indeed, you never asked UPS for anything. Rather, it was Mailboxes, etc. who asked UPS to do something --- to deliver (your) package.

This is not unlike a developer building a house and hiring a subcontractor to put in the plumbing. The plumber does not deal with you, the buyer, and does not owe you anything: he owes good work to the developer who hired him.

I hope you can see that your anger is misplaced: USP owes you nothing becasue you never actually asked them to do anything. In fact, they were nice to have caught your mistake.

Note also that your post says not a word about owning up to making a mistake. I know, it's frustrating, but wasn't it your mistake to begin with?

[wwjdn]

I freely admitted making a mistake.