[wwjdn]

Thanks for the post. I was refering to UPS deeming Mail Boxes Etc. as second rate. I tend to think they overcharge but when you are in a hurry you may have to pay.

FedEx will definately get my business from now on.

Thanks for the reminder that I am in good company and I am not the only that thinks UPS has became too big and too unfriendly. Kind of reminds me of USPS, but at least they try to help most of the time.

I didn't expect Mail Boxes Etc. to eat the costs, I expected UPS to make allowances occasionally...but then that might get them return customers.

[abner]

I expected UPS to make allowances occasionally...but then that might get them return customers.

Until UPS has some real competition, I don't expect UPS to get nice. They don't need any new or return customers. UPS really hammers the people that ship with them. They know that there aren't a lot of reasonable alternatives. They got better when Roadway first started, but Roadway screwed that up. And UPS just got worse.

Also, if 3rd party shippers ate every package charge that was messed up, they wouldn't survive.