As a Luddite I had never ventured inside McDonald’s to know it was assumed you had to do a kiosk order and you already knew all about it. My one time there was unsettling. I felt like Roddy McDowall as HG Wells in Time After Time (good movie).*
Kindly customer behind me told me I had to choose a seating area booth even if I wasn’t sure. Mandatory line froze up the screen unless I agreed.
Like most computer choices it assumed you already knew choosing the drink without the size meant you weren’t locked into that as a new menu would appear later for the sizes. Stuff like that.
Finally I didn’t properly confirm the order choices and thought I was done could pay later at the pickup counter. No dice. No order was silently being processed unless I confirmed the order on a bottom line I missed seeing. Had to complete the order and start the wait anew.
*HG Wells suddenly in current US bewildered and shaking his head at the newspaper sports headline Rams Maul Bucks.
Malcolm McDowell. And it WAS a good movie. Usually, I hate time travel stuff, but that was excellent.
And I won’t do kiosks to order food. Horrid technology.