35 years ago, I was in my company’s corporate quality office.
Boeing was then held up as an example of the best of TQM (total quality management).
Looks like times have changed drastically.
Stonecipher, who promptly affirmed: “When people say I changed the culture of Boeing, that was the intent, so that it’s run like a business rather than a great engineering firm.”
https://www.theatlantic.com/ideas/archive/2019/11/how-boeing-lost-its-bearings/602188/
Boeing took over McDonnell Douglas, but the financial mentality of McD took over Boeing.
The finance focus seems to work in the short term. But the cost cutting means the engineering soon turns to crap, and the product becomes substandard and dangerous.