Replies

Kelly Blue Book website quote:
“Tesla owners are a famously loyal group. Remove them from the equation, though, and just 52.1% of electric vehicle (EV) owners buy an EV next time they go car shopping.”
Oct 17, 2023
//////////////////////////////
Powernationtv.com:
New Study Reveals a Surprising Twist: EV Owners Are Returning to Gas-Powered Cars. According to a study from S&P Global, nearly half of EV owners still purchase a gas-powered car for their next vehicle. Dec 18, 2023
////////////////////////////////////////////////////
Forbes.com
On average, customer service satisfaction among owners of EVs is 42 points lower than owners of ICE vehicles, at 806 vs. 848 respectively, according to the survey. Mar 9, 2023

27 posted on 12/27/2023 2:33:56 PM PST by frank ballenger (There's a battle outside and it's raging. It'll soon shake your windows and rattle your walls.)

On average, customer service satisfaction among owners of EVs is 42 points lower than owners of ICE vehicles, at 806 vs. 848 respectively, according to the survey. Mar 9, 2023

...So does that mean 80.6% vs 84.8%? Do we have any way to convert "points" into a useful metric?