I had been with them for quite a while for car insurance.No accidents and no tickets for the entire time. Last July they told me my premium was going up about 40%. I dumped them.
Just got our renewals from Nationwide. Big increases on all 3 of auto, homeowners, and an umbrella.
Reading the new declaration pages, I noticed that they had switched deductibles to lower levels than we had in the past. Then it took me 4 calls, 4 different people, still waiting on a final bill to get the auto insurance deductibles increased again.
On the homeowners’, it had been a 4% of market value deductible, went down to $1,000 (house is probably worth about $350K or more). We decided to keep it for now, but will look into, next year, raising it to a higher level (but not the 4% of value).
The people I talked to on the phone were from the broker’s office, not Nationwide employees. Still, I was disappointed in their lack of effort to offer solutions or actually do what I requested the first time.
I have had GEICO for several years and I notice that even if you have no accidents they still raise your rate 10 to 20 percent every year.
Shedding long-standing customers too:
I was sent an email from their “policy retention team” that was so ridiculous I thought was junk spam but turned out to be true.
They sent me a GOOGLE EARTH satellite photo of my house (yes, from a satellite) and from that said my roof was “inspected” (using only that satellite photo) and had to be replace or the policy was to be cancelled in 2 months.
After calling and talking to a live person they said, “yup, yup, yup it’s the final determination.”
I instantly closed all accounts and with my 743 financial rating was picked up immediately by by another company.
Eff you Geico.
I’ve been with Geico for probably 35 years and never had any problems. No tickets or accidents since 1988. But lately the premiums have crept up. I checked other prominent companies but they were no cheaper. So I called Geico and talked to them about it and I got the premium back down.