I bought a dozen “Eggland’s Best” eggs last year. One egg was like solidified gelatin. It was gross. I wrote a complaint on their “contact us” and got a coupon for a dozen. They wanted a photo of the bad egg. Nope, it was so gross to look at it went right down the disposer.
I've never been asked for a photo for any of the food items I've written about. I've never even used the camera on my iPhone, and I've had it for at least 8 years. Most companies want the UPC, and the expiration/best used by date. I buy England's best eggs all the time. Fortunately, I've never had one like you described...knock on wood.