Yep. They’re awesome. Ours were on call 24/7 as well.
They need to check out of palliative still applies if Jim MAY (and I pray not) have to go back to the hospital. They outfit we used told us that ends on that point and we would have to re-apply (or doc signs off on, again ).
I don’t know about palliative, but I know my FIL is on hospice and if we want him treated at the hospital for anything, they just suspend it and then reinstate but no more paperwork is needed. My MILs palliative care continued throughout all of her treatments and hospital stays.