I just canceled Twilio. It is used for text messaging.
Their service constantly has problems, and I won’t do business with liberal fascists.
We also use Plivo, which has had a much better service rate uptime. Twilio was load balanced at 50/50, so they just lost a $1.4 million annual account. We coded our systems to account for failed vendors, so we had another vendor we just switched to tonight. They are also now out of the running for consideration within the architecture for a massive system where they could easily have received over $100 million annually.
Screw Twilio.
I use RedOxygen.net Probably a different league, but for my little business, it’s a great SMS service. Based in Australia, has US rep.