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[I don’t believe any of the official excuses..
I think they were hacked by someone, IMO many of the cyber attacks are done by an insider within a company...]

Screw-ups unrelated to security problems happen more than you’d think. We had an entire new system they had spent tens of millions on get scrapped because they couldn’t get it to work right. The exec in charge was, predictably, fired. This was a Fortune 50 company, so money and development resources weren’t at issue.

All of these offensive capabilities take a while to put together. Private hackers use them to make money, so they do things related to monetization that inevitably lead to discovery. State actors save them for a rainy day.

I spent the majority of my IT career working on Cisco Routers and Switches, plus Cisco Voice..

During that time I was contracted to some really large companies, two had worldwide computer networks, where the group I worked on rolled out literally thousands of Routers/switches and IP phones.....

I’m quite familiar with the change control process having written many of them myself.....

Part of my team rolled out Cisco IP Phones for a couple of the major trading companies on the NYSE and on the floor of the exchange, based on all that I’m highly, highly suspicious of a worldwide network going down.....

I’ve seen individual buildings with hundreds of employees go offline, I’ve seen parts of a entire country go offline, but I never saw an entire distributed network with worldwide reach go offline....