[TigersEye]

"... 10-15% of people who freak out.” “ The downside of the bias is the fact that they tend to retard the progress of the 10-15% of people who act appropriately.”

IOWs "freaking out" is the appropriate reaction. I think they teach that to the SEALs in BUD/S.

[DesertRhino]

No, they said 10-15% freak out, another 10-15% do correct action, and the big normalcy bias middle sometimes impede the act appropriately crowd.