Non-career ambassadors always resign when a new president is elected.
Foreign service employees acting as ambassadors don’t automatically resign, but absolutely do know they may be asked to resign at the whim of any new administration.
She’s lying if she claims she didn’t know that.
Not true. All ambassadors are political appointees who must be confirmed by the Senate. Career foreign service officers who become ambassadors must take a leave of absence from the foreign service. There are various administrative things that are done for pension and other purposes.
All ambassadors must submit their resignations when a new President is sworn in. All agencies at post work for and report to the Ambassador save operational military commanders. The Ambassador is the President's "personal representative" to the host government.