I was getting on a bus in Florence last summer. Two of these guys try to jump in line in front of all of us. The first one got on and it shocked me how aggressive they were. As the second one tried to get on I said something and the guy started yelling some language at me. But he did get to the back of the line. Ugly, nasty, and bizarrely entitled.
Hard to believe that 600 years ago, Florence was the 'center' of the world.