“It happened to me, too! At Lord and Taylor’s 20 years ago.”
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Interesting,because in my case it was also also 20 years ago-———hope they have corrected THAT problem.
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Yep. Ann Taylor is another one.. I received a mail order that included 6 items I had not ordered.. I was not charged for them.. I returned them to a local store and it totally confused them.. It was almost as if they did not want them back. Guess they didn’t know how to handle the paperwork or they couldn’t believe someone would return them and not keep them.