Happened to me at a Kroger the other day in an affluent part of Atlanta. A dirty bum was standing at the entrance asking every person walking in for money. I said something at customer service and they acted like I was the jerk and said he was “harmless”.
Next time, tell customer service that you are going to do some shopping and you need them to GIVE YOU some cash.
Last week my friend told me that they banned this guy. He got into an argument with a guest, and he was yelling at the desk clerk. He's gone now.