I thought at first you meant the RFP.
I have no idea what is open records. I just need it to work.
The actual contract with the marketing penalties is all still hidden from view, not subject to FOIA. I hope it works, but in order to get to the 'hope' we need to get past the hype.
I hear ya on the hype.
See the X-axis on this chart: https://blogs.gartner.com/smarterwithgartner/files/2017/08/Emerging-Technology-Hype-Cycle-for-2017_Infographic_R6A.jpg
I just need it to work better than the LMR etc we have today.