Why did it take 38 minutes to correct? How long did it take the button pusher to realize what he’d done?
The 38-minute thing makes me think that the guy accidentally pushed the button, and then went to the bathroom for a long while, and only when he got back and answered a call or two...he realized what he’d done.
I’ll say this as well....if this had occurred in Alabama or Mississippi...the weather guy for the local station would have looked at the mess going on about three minutes into this and stopped the feed from going out from the station.
Do you work for Spok?
The reason is that there is no “event” listed as “False Alarm.” My guess is that they had to get someone in real fast to create another event, test it, and trigger it. Creating an event doesn’t take a lot of time...but getting logged in remotely and into the system could take several minutes.
This all makes sense if you’ve worked on the systems. If you think this stuff is all done manually, you are living in the past.