The only sane answer is someone’s timestamp is wrong on a log or video. As the above seems highly unlikely.
I would imagine that they must have a couple of shootings a year to be in this slow-to-react attitude, in regards to the VIP floors.
I think it very likely.
A security gets shot in the leg, though a door, on the 32nd floor, where there are a lot of whales and vip’s.
He is ambulatory, and the wound is not life threatening.
Someone has to figure out who is involved and if there is a way it can be covered up, or if the police can/need to be kept out of the “problem”.