What's wrong with "We reserve the right to refuse service for any reason?" Why does the business owner have an obligation to make your search for a service provider trouble-free? He has already invested his time and property in establishing his business. He owes you nothing more at that point.
What's wrong with being specific?
Why does the business owner have an obligation to make your search for a service provider trouble-free?
Keeps the business owner from wasting their time as well.
He has already invested his time and property in establishing his business. He owes you nothing more at that point
Not even customer service? Or non-customer service as the case may be?