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But if I understand correctly, the seat for the 2yo was against the regulations. And all I am saying is that if the airline were going to enforce that, they should have done so before the family boarded. I would have thought they would have had to show ID for the kiddo, and so it would have been clear how young he was.

Kids don’t show photo ID. I fly frequently with a 9 year old and have since she was a baby. The only time she requires photo ID is via a passport for international flights. Domestic flights do not require children to show ID.

I really wish people would know what they’re talking about before posting.

No. That was the big lie. Delta and the FAA both recommend seats for infants as being safer than lap carry. The attendant had no idea of the rules. If you listen carefully she admits to having just looked them up. I think she made them up.

Did you know that the safest place for your child on an airplane is in a government-approved child safety restraint system (CRS) or device, not on your lap? Your arms aren't capable of holding your child securely, especially during unexpected turbulence.

The Federal Aviation Administration (FAA) strongly urges you to secure your child in a CRS or device for the duration of your flight. It's the smart and right thing to do so that everyone in your family arrives safely at your destination. The FAA is giving you the information you need to make informed decisions about your family's travel plans.

https://www.faa.gov/passengers/fly_children/