[TankerKC]

Along with this came the airlines ability to remove/accuse of interference or threats or terrorism anyone who argues too loudly with any of its employees. We’ve all heard stories of people removed/locked up/etc simply because they wouldn’t or couldn’t obey instructions.

This has been my observation. The airlines can easily turn a customer service issue into a security issue. And many "law and order" types lick it right up.

In this case, UA screwed up on many levels, then used their own escalation to justify the use of Law Enforcement.

[longtermmemmory]

it was unfettered arrogance.

[2nd amendment mama]

And many "law and order" types lick it right up.

I'm stunned by the number of FReepers who are sticking up for the airline!