What a complete ass. He has it exactly backwards It's a "privilege" for UAL or any company for that matter to get our business as consumers. And once you have our business you'd better keep earning it EVERY SINGLE TIME WE USE YOUR SERVICES.
My understanding was that UAL topped out their offer at $1000. That's peanuts compared to the potential actual cost that you can incurr for a lost day. First last minute hotel accommodations in a big city like Chicago will eat up half of it right there. Second if you have a business you may or may not need to get back to meet obligations which could cost you a lot more than whatever is left over after you pay for an additional day's food and lodging.
They should have upped the ante to bribe passengers off with a really attractive offer. Personally I hope I never fly with the a..hole pilot that called into Limbaugh's show. If his attitude is typical for UAL employees I hope I never have to fly UAL again.
I completely agree, with one exception:
It’s not just UAL. They are just the ones that got caught.