No, but if “is it legal” becomes the standard for customer service, there is nothing to stop my scenario from happening.
OK.But the only way this clown...this bat $shit crazy bum...is gonna get a nickel in court is if he can prove that he was treated *illegally* in any way.
But this *is* a PR nightmare for United so,to shut him up,they just might offer him a quick $250K....with a strict confidentiality/secrecy clause attached,of course.