LOL for Nordstrom’s response. I wrote them earlier and my comment was ignored. However, the computer sent me a customer satisfaction survey asking me to evaluate my experience with Customer Service so I sent them a detailed, point by point response on their survey form about what they had stepped in. I am sure I won’t hear from them about that either.
Nordstrom’s response to my email and cancellation of my account:
We are very sorry to disappoint you.
It is not a political decision for us. We carry thousands of brands and making edits to our offering based on performance is part of the regular rhythm of our business.
Thank you for reaching out to us regarding this matter as we truly do appreciate and value your opinion.
Warm Regards,
Amy D. | Customer Care | Nordstrom.com |