Sadly true. My mom was end stage lung cancer and had to actually go to the oncologists office 2x monthly so she could get her pain meds. He was not allowed to just continue giving them unless she came in. And of course, he was always overbooked and running late and would have cancer patients sitting for 2-3 hours in his waiting room, in pain, exhausted- it was horrible to see.
I finally caused quite a scene about the wait time and was banned from his office....
I’m glad you stuck up for her, even though they banned you. Everyone should have a son that loves them that much. I think one of the biggest problems is that pain is very hard to quantify and people who have not had pain, or had pain to that level, are plainly clueless.