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Flex is cute, but troublesome.
My elder daughter bought one and it had to be called back as an unreparable lemon, so she bought a new one (she loves them) and it is also beginning to fail.
Its the electronics that are total garbage.
Too bad for your daughter. We have had ours for 5 years and have had no problem. We do have regular maintenance done, and the dealership knows hubby is a Ford engineer. Would like another but the Transit is so cute. My daughter in China has a large Transit and it was great to carry around the whole extended family and three car seats. Thank goodness, the oldest one doesn’t need one anymore.