That is bullshit. They know exactly why it happened. They also know that if they tell the truth, they will be fired. Therefore, they play dumb.
They also know that if they tell the truth, they will be fired. Therefore, they play dumb.
*************
Bingo!
This “policy” has gone well beyond the absurdness of political correctness. It has morphed into deliberate and deceitful cover ups. It is downright treacherous.