Maybe, maybe not. Why prejudge? If the tow driver were exceptionally professional and polite, the motorist might have learned or realized something important.
People like all these scandalous stories because they confirm their prejudices and give them excuses to indulge them. Behave like something other than a stupid cliche and maybe others will (eventually) respond in kind.
In any event, we don't know the circumstances involved here. She may have been condescending or sarcastic and that may have justified the driver's behavior in his own eyes. If she wasn't, then he was the jerk so many people assume he was.