What she requested was a secure phone like that given Obama, who apparently has a very special "blackberry", not the off the shelf ones that the rest of the world gets. She was denied that very special phone because she had no business bringing a forbidden item into a SCIF. Apparently the NSA has types that are exempt, but she was not high enough on the totem pole (can I say that?) to get one.
So, if she had to make a call, she had to go out into the hall and retrieve her phone from the lockbox like the rest of the us would.
Thanks.....they left THAT part out of the story!!!! Media whores.