“I bet you the big wig exec threw a fit and tried to bully her into taking just the israeli drivers license even though it goes against her training and company policy.
She wasn’t impressed and rightly stood her ground.”
If she disobeyed direct orders from superiors, she deserves to be fired.
Huh? What order did she disobey?
It sounds like you are being misled by bad journalism.
The story falsely implies that an israeli drivers license alone should have been sufficient documentation for a rental.
But company policy cited here proves that is wrong, the journalist didn’t do the 15 second research to establish the customer was wrong from the start.
All foreigners need to provide a passport or international drivers license. The exec didn’t give one to agent and threw a fit, later running to the press and falsely screaming about discrimination. Then lots of freepers duped into demonizing the avis national company