All at Avis responsible for this travesty should be summarily fired.
BtW, unless that happens QUICKY, I will never rent from Avis again. (I travel a lot and rent a lot of cars.)
Yeah right. If you rent a lot of cars you probably get out quite often. If this is the case, you will also realize that dumb desk clerks aren’t necessarily high level representatives of corporate policies. Geesh. I would ask you to give Avis a break but am guessing you don’t’ rent nearly as many cars as you say you do.